TATVEIN·IT·SOLUTION

Initializing Intelligent Systems...
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CRM Development

A CRM built to your sales motion.

Customer intelligence, operationalized.

Ditch the bloated generic platform. We engineer tailored CRMs — pipelines, automation, analytics, integrations — around the way your team actually sells.

3.2×
Avg. Pipeline Velocity
87%
Sales Rep Adoption
<2 wk
Time-to-First-Value
100%
Your-Data, Your-Rules

What's actually broken — and how we fix it.

Most CRMs ship as generic containers and force your team to work around them. Here's what we fix.

01

Customer data is scattered

Leads in one tool, emails in another, support in a third. No single customer record, no trusted source of truth.

02

Sales reps won't adopt it

Off-the-shelf CRMs are bloated with features no one uses — and missing the workflows your reps actually need daily.

03

Forecasts are unreliable

Pipeline stages drift, deal amounts stay stale, and leadership can't trust the numbers going into the board deck.

04

Follow-ups slip through cracks

Manual task-tracking means leads go cold. High-value deals die in the queue because nobody got pinged in time.

05

No visibility into customer health

Churn surprises you. There's no signal combining usage, support tickets, billing, and engagement into a health score.

06

Integration tax is enormous

Every new tool requires Zapier glue, custom webhooks, and broken syncs. You spend more on duct tape than on the CRM itself.

Every module, shipped tuned to your data.

Every module below is built from scratch and tuned to your schema — not a generic object model you bend around.

Pipeline & Deals

Custom pipeline stages

Model your exact sales process — BANT, MEDDIC, or something you invented. Kanban, list, or timeline view.

Lead scoring engine

Rule-based + ML scoring blended. Surfaces the 10% of leads worth 90% of the pipeline value.

Deal velocity tracking

Stage duration, stalled-deal alerts, and age-in-pipeline heatmaps — all in one dashboard.

Revenue forecasting

Weighted, committed, and best-case forecasts with historical accuracy calibration per rep.

Automation & Workflow

No-code workflow builder

If-this-then-that on any field change. Route leads, assign tasks, update stages, trigger emails.

Sequence cadences

Multi-step email + call + LinkedIn cadences with branching on opens, replies, and meeting bookings.

Round-robin + territory routing

Auto-assign leads by geography, industry, deal size, or rep capacity — with fallback rules.

AI-generated next-best-action

LLM-powered prompts recommend the next step on each deal based on deal context and historical wins.

Analytics & Forecasting

Rep + team dashboards

Calls, emails, meetings, revenue — rolled up per rep, team, region, and custom segment.

Funnel conversion analytics

Stage-to-stage drop-off, win/loss analysis, and cohort retention — all self-service, no SQL required.

Attribution modeling

Multi-touch attribution across channels: organic, paid, events, outbound, referrals. First / last / linear / U-shape.

Board-ready exports

One-click PDF / Notion / Google Slides exports of MoM, QoQ, and YoY performance views.

Communication

Email, SMS, WhatsApp native

Two-way sync, threading, templates, and merge fields — no external sequencer required.

Click-to-call + recording

Twilio / Aircall-backed dialer with auto-logging and on-demand transcription & AI summaries.

Meeting scheduling

Calendly-style booking pages linked to deals. Auto-log meetings, no-show flags, follow-up sequences.

Team inbox

Shared support + sales mailbox with round-robin assignment, internal notes, and SLA tracking.

From kickoff to production, transparently.

From kickoff to go-live in 8–14 weeks. Every phase has measurable outputs, and nothing ships without your sign-off.

PHASE 01Week 1

Discovery & Data Audit

Shadow your top reps. Map your actual sales motion, score every current tool, and audit existing data quality.

Deliverables

  • Sales-motion workflow diagram
  • Data quality scorecard
  • System-of-record architecture proposal
PHASE 02Weeks 2–3

Architecture & Schema

Design the object model, permission model, and integration surface. Lock data contracts before writing code.

Deliverables

  • Entity-relationship diagram
  • RBAC matrix
  • API & webhook spec
PHASE 03Weeks 4–9

Core Build

Iterative two-week sprints with live demos. You review, you shape, you approve — nothing is built in a vacuum.

Deliverables

  • Pipeline + deals module
  • Automation engine
  • Dashboards & reports
PHASE 04Weeks 10–11

Integrations & Migration

Wire up the stack. Migrate historical data with validation, deduplication, and a rollback plan.

Deliverables

  • Gmail / Outlook / Slack live
  • Historical data migrated
  • Parallel-run validation report
PHASE 05Week 12

Rollout & Training

Role-specific training, in-app walkthroughs, and a change-management playbook. We measure adoption, not launches.

Deliverables

  • Admin + rep training videos
  • Playbook & runbook docs
  • Go-live support rotation
PHASE 06Ongoing

Optimization

Monthly usage reviews, feature additions, and performance tuning — as much or as little as you need.

Deliverables

  • Monthly health report
  • Backlog grooming
  • Quarterly roadmap review

Plays well with your existing stack.

Native, bi-directional, and built to stay in sync. No brittle Zapier chains.

Email

GmailOutlook 365SendGridPostmarkSES

Calls & SMS

TwilioAircallRingCentralMessageBirdPlivo

Messaging

SlackMicrosoft TeamsWhatsApp BusinessIntercom

Payments

StripeRazorpayChargebeePaddleQuickBooks

Marketing

HubSpotMailchimpMarketoGoogle AdsMeta Ads

Data & Migration

SalesforceSnowflakeBigQueryPostgres / MySQLSegment

Missing something? We build custom connectors in 1–2 weeks.

Ways teams put this to work.

B2B SaaS

Outbound-led sales org with multiple products, tiered deal sizes, and complex discount approval chains.

3.2× faster quote-to-close, 45% lift in forecast accuracy.

Real Estate

Residential brokerage managing 10k+ leads across WhatsApp, walk-ins, portals, and referrals.

2.8× lead response time, 38% higher conversion-to-visit.

Healthcare

Multi-clinic patient CRM with HIPAA-compliant audit trails and insurance pre-auth workflows.

62% fewer missed follow-ups, full compliance on first audit.

D2C Retail

Loyalty-first CRM unifying Shopify, WhatsApp, support, and reviews into a single customer timeline.

28% repeat purchase rate lift within 6 months.

Enterprise ABM

Account-based sales org with target account lists, multi-threading, and intent data enrichment.

4.1× pipeline from strategic accounts quarter-over-quarter.

Agency / Services

Unified CRM + project management — one record from lead to invoice, across 30+ active clients.

21 hours/rep saved per week on status tracking.
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